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Exporting to China: Myth or Market?
China
is now a member of the World Trade Organization. She has granted major
concessions to trading partners, including fuller market access
throughout most industries, reduced tariffs, greater regulatory transparency,
etc. This does not necessarily mean, however, that exporting your
products to China has become easier. In fact, in some respects the
job has become more difficult. This article looks at typical negotiating
tactics used by potential Chinese customers, and offers strategic
recommendations for protecting your company’s interests which
we have developed over the last seventeen years of doing business
in China.
China’s WTO accession only means that the door to China is
unlocked. It does NOT mean that the door to China is open. The Chinese
don’t have to buy our products; China’s membership in
WTO only means that we have better rules on our side if we can sell
our products in China in the first place. And therein lie the problems.
National pride is huge in China, and this is reflected in consumer
as well as in industrial and government buying choices. “Made
in the USA” fares well as foreign branding goes, but China
by and large has an aversion to buying imports if it can be avoided.
Exceptions are seen in the luxury and designer fashion markets, in
consumer electronics of a level of sophistication not yet produced
in China, and of course in commodities such as steel, copper, plastics,
and oil. But industry, much of which is still tied in some manner
to the government, does its best to keep its imports of finished
foreign products to a minimum. As one textile manufacturer proudly
demonstrated to us in his factory earlier this year in Guangdong
Province, the company had purchased one of a special type of foreign
equipment needed for production purposes, but had then been “clever” enough
to replicate it themselves twenty times over.
In practice, this means that, particularly for industrial requirements, Chinese
buyers may be eager to buy your company’s products…until they can
find a way to have it produced in China. Not surprisingly then, your business
development efforts with Chinese buyers will likely be met with some or all
of the following responses:
1) “We are very interested in your product. Why don’t
you invest in China, produce it here, and we will be glad to buy
it from you.”
If you hear these words, pinch yourself. Remind yourself that you
have come to China to SELL, not to invest. Don’t be sold on
a plan that you didn’t originally have. Remember three key
points:
- It is not necessary to open a factory in China in order to sell
in China.
- Opening a factory in China is no guarantee of being able to
sell in China.
- And finally, most foreign-invested factories are not even designed
to sell into China; they are set up in export processing zones
to produce products that will be sold OUTSIDE of China.
This “invest in China in order to sell in China” approach
has been used to tremendous effect for years now by the Chinese.
It is the classic bait-and-switch technique, only in this case it
is used by everybody from potential customers to government officials
to grandmothers. Hundreds of companies have gone to China over the
last fifteen years intending to try to access the magical “1.3
billion person market”, only to end up building factories in
China to supply customers outside of China.
Unless you are going to China with a definite intent to consider
investment, don’t be talked into it as a means of furthering
your sales into China. Any investment plan should look at real feasibility,
not vague promises.
2) “We are very interested in your product. As a matter of
fact, we have a strong network of relationships throughout your industry
here in China that we would like to use in order to sell your product
domestically. But in order to do this, we need exclusive rights to
the Chinese market for your company’s products. Otherwise,
we won’t be able to access and protect the market we now have
for you.”
My grandmother used to say that men and women need to know each
other through at least four full seasons before they should even
consider getting married. It’s an axiom that seems to have
wider application to all relationships, particularly where the two
parties are fundamentally different from one another, in philosophy,
values, and practical approaches to life. The differences between
you and your potential Chinese distributor or agent are huge, although
they may not seem so at first.
Make your distributor or agent prove himself. As a dear client of
ours says, “Date before you get married.” If your potential
agent or distributor has the relationships he claims to have, the
end result will not be affected by whether or not he has an exclusive
right to your products.
3) “We are very interested in your product. Please send us
a sample of your product for testing / evaluation / certification
[any of these terms may be used]. If your product meets our requirements,
we will certainly consider placing an order.”
Red flags should sprout at your feet if you hear these words. There
are legitimate reasons and times to send samples of your products
to potential customers in China, but there are equally reasons and
times not to. If you make anything that in any way includes proprietary
technology or processes, you should be suspect of requests to send
a sample of such products to China for “evaluation”.
China Channel has done due diligence in many cases of this kind.
One in particular involved our client’s $70,000 piece of sophisticated
equipment to China that, had it been shipped to China to undergo “testing”,
would certainly have disappeared without a trace, along with the “Ministry
representative” who had brokered the deal for eighteen months,
and the $40,000 “testing fees” that went along with the
project.
4) “We are very interested in your product. We represent the
Ministry / the government / the decision-maker / the end-user [any
of these may be used], and we would like to come to the United States
to visit your factory prior to placing an order. Please issue us
an invitation letter so that we can get our visas.”
In these days of massive restructuring and layoffs of literally
hundreds of thousands of government and other employees, it is absolutely
necessary to verify credentials in China. Office holders may formerly
have had authority; relationships and access may be from a previous
life, not the current one. Find reliable, impartial, and capable
consultants to assist in sorting out who’s who.
The keys to successful exporting to China (and it is possible) can
be summed up:
- Stick to your own plan
- Protect your technology
- Give trust based on results, not on promises
- Use reliable and experienced consultants to help you navigate
the regulatory environment, and to do due diligence on everybody
in your potential commercial world in China. Customers may become
competitors; government officials will certainly have all the necessary
contacts in your industry to help domestic businesspeople co-opt
your technology and designs if they are seen as attractive.
Only fifteen short years ago, China made virtually nothing that
could have been sold on the world’s markets. Today they make
and sell garments, toys, furniture, computers, auto parts, industrial
tools, hardware, kitchen appliances -- to name a few. The drive and
determination of China to develop and succeed should not be underestimated.
Creating and developing business in China can be exciting on many
levels; make sure it’s in your company’s, your industry’s,
and yes, your country’s, long-term interests as well.
Bonnie Girard
China Channel Limited
info@chinachannellimited.com
www.chinachannellimited.com
DISCLAIMER – The contents of this article are
intended to provide pertinent inform-ation for Beyond Virginia subscribers
interested
or already involved in international trade. While every effort is made
to convey accurate and timely information, the contents of this article
are not intended as specific advice to its readers. Our intent is solely
to convey information.
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